Privacy Policy

At Flato.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered graphic design platform.

1. Information We Collect

Personal Information You Provide

We collect information that you provide directly to us, including:

  • Account Information - Name, email address, password, and profile details
  • Payment Information - Billing details and payment card information (processed securely through third-party payment processors)
  • User Content - Designs, prompts, images, and other content you create or upload
  • Communications - Messages, feedback, and support requests you send to us

Information Collected Automatically

When you use our services, we automatically collect:

  • Usage Data - Features used, time spent, pages visited, and interaction patterns
  • Device Information - Browser type, operating system, IP address, and device identifiers
  • Location Data - General geographic location based on IP address
  • Cookies and Tracking - Data collected through cookies and similar technologies

Information from Third Parties

We may receive information about you from:

  • Social media platforms (if you connect your account)
  • Analytics providers
  • Advertising partners
  • Other users (if they share content with you)

2. How We Use Your Information

We use the collected information for various purposes:

  • Provide Services - Deliver, maintain, and improve our platform
  • Generate Designs - Process your prompts and create AI-generated content
  • Personalization - Customize your experience and recommendations
  • Communication - Send updates, newsletters, and respond to inquiries
  • Analytics - Understand usage patterns and improve our services
  • Security - Detect and prevent fraud, abuse, and security issues
  • Legal Compliance - Comply with legal obligations and enforce our terms
  • Marketing - Send promotional materials (with your consent)

3. How We Share Your Information

We may share your information with:

Service Providers

Third-party companies that help us operate our business:

  • Cloud hosting providers (data storage and processing)
  • Payment processors (billing and transactions)
  • Analytics services (usage tracking and insights)
  • Customer support tools
  • Email and communication platforms

Business Transfers

In connection with any merger, sale, or acquisition of all or part of our company.

Legal Requirements

When required by law or to protect our rights, users, or others.

With Your Consent

When you explicitly agree to share information with third parties.

4. Public vs. Private Content

Public Content

Content you choose to make public:

  • Can be viewed, copied, and modified by other users
  • May appear in search results and galleries
  • Can be shared outside our platform

Private Content

Content you keep private:

  • Only accessible to you and authorized users
  • Protected by encryption in transit and at rest
  • Not used for training AI models without consent
  • Not shared with third parties except as necessary to provide services

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of data at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights:

  • Access - Request a copy of your personal data
  • Correction - Update or correct inaccurate information
  • Deletion - Request deletion of your data (subject to legal requirements)
  • Portability - Receive your data in a portable format
  • Opt-Out - Unsubscribe from marketing communications
  • Object - Object to certain processing of your data

To exercise these rights, contact us at [email protected].

7. Children's Privacy

Our services are not intended for users under 13 years of age (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Understand how you use our services
  • Provide personalized content
  • Measure advertising effectiveness

You can control cookies through your browser settings, but some features may not function properly if you disable them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending an email notification (for significant changes)

Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Last updated: